Testimonials

I am SO GLAD that we kept looking for the right PMS system for our property! (We looked at over 30 demos over the course of two years). Switching over to RSI has been the single most successful move we have made to keep up on the cutting edge of technology and allow us, as a smaller property, to be fully integraded with a two way interface and maximize our position within the global distribution system. When we found RSI, we knew it was going to have a significant impact on our daily operations and provide us with the technology to dramatically increase our revenues. As a GM of 17 years for a mid size independent property, I would completely stand behind this product and say that our occupancy increased by 6% because of the powerful tools that RSI now provides us with. The support team at RSI is the best I have ever worked with. Our trainer, Brent, has become a part of our team and the knowledge he has passed along has been invaluable. Working with Brent has taught me more than any expensive seminar I have attended in years. RSI has made the participation in marketing venues so easy to manage and set-up. Overall, the technology that RSI has brought to our hotel has changed the way we operate, we are more profitable, and our staff absolutely loves the system!

After having looked at several reservations systems, we opted for RoomKey for several reasons. First, we were looking for a web-based reservation solution; second, the system offered a degree of flexibility and reporting capabilities that were first-rate and unrivaled; and lastly that the support and enthusiasm provided us by Jeff Sefton and other members of their team was flawless, and the training given highly sufficient. Ongoing support offered by the team is excellent and Jeff is always on hand to talk through problems and offer ideas or suggestions on how the system may cope with a desired task. We would have no hesitation in recommending the services of RSI International and believe RoomKey is the best web-based system available on the market that meets our requirements.

RSI provided us with very comprehensive and detailed training to ensure that we had a smooth transition with virtually no interruption in business during our peak period. The support service is exemplary. Having previous experience with a multitude of of property management systems, I can say that I am pleased with the system's ease of use as well as its degree of sophistication and adaptability.

Lynden McMartin
Gulf Islands, Canada

Please extend my warmest appreciation to your entire team. Absolutely every one of them displays a passionate desire to provide exceptional personal service, patience to achieve understanding and genuine friendliness. They each went above and beyond to ensure I received the most benefit from the (training ) sessions; they gave their expertise from the heart. The entire experience was rewarding and invigorating. I can hardly wait to utilize all that was imparted to me.