By Jeff Sefton
A hotel sales team will work with Wholesalers to help fill hotel rooms. A wholesaler will be provided with a special negotiated rate which is typically based on the number of occupied rooms that are being guaranteed to the hotel over a determined period of time.
Wholesaler Functionality
Wholesaler functionality allows you to hold [...]
By Jeff Sefton
Guest History is an important property management system module because it helps your business build guest information in order to help facilitate better customer service and repeat business.
Guest History is generally made up of contact information gathered during the reservation process including:
Name, address, phone number, email address, etc.
Rates and room types booked on [...]
By Jeff Sefton
If you handle groups at your hotel you will require group functionality within your property management system. A group could be a wedding party, corporate function, convention, tour group, an airline crew, etc.
Group functionality allows you to:
Hold a block of rooms for a group
Enter a complete rooming list for the group
Have guests book [...]
By Jeff Sefton
Housekeeping is often one of the last departments that is consulted during the evaluation and purchase of a hotel property management system. Housekeeping is usually one of the larger departments in a hotel or resort, so providing that division with the tools they need goes a long way to:
Facilitating improved guest service
Contributing to [...]