By Jeff Sefton

During the hotel property management software evaluation process you should be asking the PMS vendor if the system you are considering is Payment Card Industry, Data Security Standard compliant.

It is the hotelier’s responsibility to protect their customers’ personal information including credit card numbers. Since hotels accept payments from guests and deposits for reservations, and process and store this information in their Property Management System and On-line Booking Engine, it is necessary that the Hotel management understands the importance of payment card industry compliance (PCI) and what it means.

Your Hotel does not want to be in the position of having a system breach where your customers have their personal information exposed. This sort of situation has the potential to lead to a public relations nightmare for your business. Making sure that your Property Management System Vendor is in compliance with the Payment Card Industry standards helps reduce risk to your customers and your business.

However, it’s also important to understand that using a compliant PMS does not eliminate the possibility of a system breach – Using a PCI compliant vendor is just one of the steps you need to take to reduce risk to your customers and your business.

Image Credit: Purple Slog

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