RoomKey Property Management Blog Hotel Property Management Solutions

You are only able to enter names into the Rooming List area of the Group Wizard up until the day of arrival. Once the arrival date has passed you are unable to use the Rooming List to enter Guest Reservations. If you do attempt to enter names into the Rooming List after the arrival date you will receive a “Timeout Expired” error.

Therefore, if you need to create a guest reservation for a Group after the Group arrival date has passed, you must use the “New Res” button to create the reservation.

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RoomKey Property Management Software provides a Market Feeder Report – but as we all know the report is only as good as the information that is put in by your agents.

To ensure you are capturing the data you need for this report, you can set up Mandatory Fields such as Address, State/Province, Zip Code/Postal Code.  This will stop the agents from leaving those fields blank when making a reservation.