Archive for the ‘Best Practices’ Category

12 Steps to Evaluate & Select Hotel Property Management Software

By Jeff Sefton

Select the Project Manager.
Determine the budget and get sign off.
Select the Evaluation Team.
Define the property type and identify who the guests are.
Identify business needs and identify guest needs.
Drill down and identify specific needs in relation to the property management system.
Research property management system vendors that offer the majority of features that match the [...]

Interview with Safari West: Evaluating Property Management Systems

By Jeff Sefton
Aphrodite Caserta, Director of Marketing & Communications at Safari West shares her experience regarding the hotel property management software evaluation process.
Tell me about the process you went through to purchase a property management system for your business.
“We completed a thorough needs assessment for the property and determined that we needed to move from [...]

Building Your Property Management System Evaluation Team

By Jeff Sefton,
Choosing a strong and diverse evaluation team to help select the best tools to run your hotel is a good first step in gaining buy-in from your hotel team – It is important to have everyone on-board when a new property management system is selected for your property.
Everyone involved in your organization from [...]